STARS TRANSFER: Deposit instructions (Brazil)



  • Do not make more than one Cashier request for the same deposit.
  • Wait until your previous STARS TRANSFER deposit is credited before requesting a new one.
  • Request new instructions in the Cashier for every new STARS TRANSFER deposit.
  • Deposits through Caixa Bank are not available between 23:59 and 7:00.
  • Make sure to deposit the exact amount given in the instructions, even if it's slightly lower, we will credit the full amount.

To deposit with STARS TRANSFER, follow these steps:

  1. Log into your account and go to the Cashier.
  2. Under the Deposit tab, select More Payment Methods to see all available options.
  4. Select your preferred currency (if applicable).
  5. Select one of the suggested deposit amounts or enter a different one in the Other field in BRL.
  6. Enter your Deposit Bonus code (if available).
  7. Select the Deposit button.
  8. Enter the 'número de inscrição' on the front of your CPF and select your bank from the drop down list.
  9. Select the green arrow to proceed.
  10. In the next screen, confirm your transaction details and submit your request.
    • For quicker processing, enter the branch and account number for the bank you are going to use.

We do not charge any fees for STARS TRANSFER deposits and currency conversions are processed by our third-party processor.

Your deposit should be credited within 60 minutes as long as you send your payment:

  • Via online banking
  • From the same bank, you selected in the Cashier
  • For the exact amount, you requested in the Cashier
  • Within 24 hours of the deposit instructions being issued
  • During business hours (no weekends or public holidays)

If any of the above guidelines are not followed, your deposit could take up to 2 business days to be credited.


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