Your entire hand history is available at any time. If you want this information sent to you, contact us and let us know.
Yes. To save your hand histories on your computer, go to:
Your hand histories will be saved by default to C:\Program Files\PokerStars\HandHistory\. If you're using Windows 7, 8, or 10, they'll be saved to C:\Users\YourUsername\AppData\Local\PokerStars\HandHistory\, where 'YourUsername' is your Windows username.
To check the exact location of the saved hand histories, go to our desktop software and select 'Settings' → 'Playing History' → 'Hand History'.
Hand histories are stored in chronological order, but there is poker analysis software that can filter hand histories, such as PokerTracker or Hold'em Manager. With these, you can input your hand histories and refine your results. These programs might not support hands in languages other than English.
If you want to use these programs, you can download limited trial versions free of charge and load your hand histories to the software.
You can now ask for your hand histories, tournaments played, and other automated reports using our chatbot (if available).
Log in to your account, select ‘Contact Us’ and enter 'Poker' in the chatbot console. From there, select 'Poker' and then 'Request a Report'. Generate your report by following the instructions.
Alternatively, you can type which report you want and then follow the instructions.
Once you've completed this, you’ll receive an email with instructions on how to download it.